FAQs - Frequently Asked Questions

Questions often arise in connection with a planned donation. We have compiled the most important ones for you below. Should any further questions remain, please do not hesitate to contact us at any time.

On the topic of Transparency

We see transparency as a commitment and a sign of appreciation toward all those who support us and work with us, without whose trust and help we could not continue our work successfully! 

Who oversees the work of Orienthelfer e.V.?

For us, transparency and oversight in handling donations are an integral part of our work. Therefore, Orienthelfer e.V. supports the Initiative Transparente Zivilgesellschaft (ITZ). In accordance with our commitment to ITZ, we publish some important information about our organization on our website: Transparency. 

How much of my donation actually goes to those in need?  
Orienthelfer e.V. works to continuously increase the portion of donations that directly benefit the people in our projects. However, the success of our work also requires expenses in areas such as administration (rent, hardware & software, tax consulting costs, etc.), donor support, and informing about our work.  

On our website, you can read about how we use your donation and the portion that goes directly into our project work. Detailed information can be found in our current annual report.

Orienthelfer e.V. works to continuously increase the portion of donations that directly benefit the people in our projects. However, the success of our work also requires expenses in areas such as administration (rent, hardware & software, tax consulting costs, etc.), donor support, and informing about our work.  
 
On our website, you can read about how we use your donation and the portion that goes directly into our project work. Detailed information can be found in our current annual report.

The careful selection of our local implementing partners through a thorough assessment lays the foundation for our cooperation. Added to this are transparency and trust. Regular reports from projects inform us about the progress made in the substantive work and how the funds have been used. We share this information through reports on our website, on Facebook, and in the annual report. 

Orienthelfer e.V. has two volunteer board members who are elected every two years by the general assembly. The board is accountable to the general assembly; both work on a voluntary basis and receive no compensation. 

Orienthelfer e.V. provides information to the DZI upon request at any time. In addition, our work and impact can be tracked transparently at any time on our website and in our annual reports. To avoid additional costs not related to projects, Orienthelfer e.V. forgoes certification by the DZI.

On the topic of local partners & staff

Does Orienthelfer e.V. also support projects in Germany?

In accordance with our statutes, we are involved in projects in Lebanon and Syria together with our local implementing partners. You can find all possible target countries in our statutes under § 3.

Yes, one of the key principles of our work is collaborating with and supporting local organizations. We help small organizations with their first projects just as much as we support established organizations in further developing their work. The focus is always on the well-being of the people we support.

A multi-step selection process lays the foundation for future collaboration. In this process, we especially check the organization’s neutrality and political independence, compatibility with our values and statutes, as well as transparency and focus on impact.

Can I do an internship at Orienthelfer e.V.?

Unfortunately, we don’t have the capacity to supervise interns.

Can I become a member of Orienthelfer e.V.?

Orienthelfer e.V. only has very few areas where members can actively get involved. To fully focus our capacities on our project work, we have decided to accept members only if their qualifications enable them to actively contribute. We welcome support in the following areas:

  • MS 365 Admin
  • MS Teams Experts
  • Social Media
  • Lawyers
  • Auditors

If you’re interested, feel free to contact us via our contact form.

On the topic of Data & Security

What happens to my data?

Orienthelfer e.V. is committed to handling your data with care. This data is used exclusively by Orienthelfer e.V. Germany and, of course, is not shared with third parties. Online, your data is transmitted encrypted via a secure server connection/SSL. 
 
In accordance with the General Data Protection Regulation (GDPR), we are providing you with information on how Orienthelfer e.V. processes personal data from partners, donors and interested parties. You can find our privacy policy here: Privacy Policy

Thanks to the kind support of the printing company Kriechbaumer GmbH & Co. KG, we can complement your fundraising campaign with posters and flyers. For your special fundraising event, we would be happy to send you a few copies by post. Please feel free to contact us via our contact form or at kontakt@orienthelfer.de.  
 
Current information about Orienthelfer e.V.‘s projects and activities can be found on the website as well as on the publicly accessible accounts of Orienthelfer e.V. (Facebook, LinkedIn and Instagram).